Version 1.0
Last Updated: 2 December 2024

At Solviano, we deeply value the trust you place in us. Your privacy is our priority, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines what data we collect, why we collect it, and how it helps us enhance your experience. By using our website, you agree to the terms outlined in this policy.

This Privacy Policy applies to all services provided by Solviano. Please note that we are not responsible for the privacy practices of other websites or sources linked to our site.

Solviano respects the privacy of all users and ensures that the personal information you provide is treated confidentially.

1. Information We Collect

Use of Our Services

When you sign up for one of our services or make a purchase, we may ask you to provide personal information such as your name, email, shipping address, and payment details. These details are used solely to fulfill the service or process your order. Your information is stored securely on our servers or those of trusted third-party providers.

Communication

If you contact us via email or other channels, we may retain those communications to better process your inquiries and respond effectively. Any personal information provided during such communication is securely stored and treated with care.

Cookies

To improve your browsing experience, we collect data using cookies—small text files stored on your device. These cookies help us analyze how visitors use our website, allowing us to optimize functionality and user experience. Data collected through cookies may be stored on our secure servers or those of trusted third-party providers.

2. Why We Collect Your Information

We only collect and use your information for the purposes outlined in this policy, such as:

• Processing your orders and payments.
• Enhancing your shopping experience.
• Communicating with you about orders, updates, and promotions.

We will not use your information for other purposes without your explicit consent.

3. Sharing Information with Third Parties

Your information is not shared with third parties except when necessary for specific web applications or services that support our online store (e.g., review platforms, payment processors, or shipping providers). These trusted partners are only given access to the data required to perform their services and are obligated to protect your privacy.

In rare cases, your information may be shared internally with employees, who are bound to maintain its confidentiality.

4. Your Choices and Rights

We believe in giving you full control over your personal information:

• Access and Updates: You can request to view, edit, or delete any personal information we hold about you.
• Newsletter Preferences: Every email includes a link to update your preferences or unsubscribe.
• Communication Preferences: Contact us at info@solviano.com if you wish to update or remove your personal details.

5. Managing Cookies

Most browsers are set to accept cookies by default. However, you can adjust your browser settings to refuse cookies or notify you when one is being sent. Please note that disabling cookies may affect certain features and functionalities of our website.

6. Updates to This Policy

This Privacy Policy is tailored to our website's functionality and services. Changes to the website or services may result in updates to this policy. We recommend checking this page regularly for the latest updates.

7. Questions or Feedback?

We regularly review our practices to ensure compliance with this policy. If you have any questions, concerns, or feedback, feel free to contact us:

Solviano
Email: info@solviano.com