Orders and Shipping
How long does shipping take?
How long does shipping take?
Shipping typically takes 5-10 business days. Tracking information will be provided once your order is dispatched.
Can I track my order?
Can I track my order?
Yes, you will receive a tracking link via email after your order is shipped. Click here for the Track and Trace page.
What are the shipping costs?
What are the shipping costs?
We are always offering free shipping.
Returns and Exchanges
What is your return policy?
What is your return policy?
Unworn and unused items can be returned within 30 days for a refund. See our Returns page for details. Click here to check it out.
How do I exchange an item?
How do I exchange an item?
Initiate a return and place a new order for the desired item.
Do you cover return shipping?
Do you cover return shipping?
Shipping costs are always at the customer's expense.
Product Information
What sizes are available?
What sizes are available?
Sizes range from XS to XXL. Refer to the size chart on product pages.
How do I care for my clothing?
How do I care for my clothing?
Follow the care instructions on the label. For general care, wash in cold water and avoid tumble drying.
Other Questions
How can I contact customer service?
How can I contact customer service?
Visit our Contact page here or email us at info@solviano.com.
Do you have a physical store?
Do you have a physical store?
We are an online-only store to provide the best prices and service.